Shipping policy

all our products are made to order [MTO] or Made To Measure [MTM] therefore all our shipping times are estimates. 

each order must pass the QC (quality control) inspection before shipping. 

if there is a delay in processing/manufacturing/shipping of your order you'll be notified by email. 

our usual timeframe from order to ship time is about 2-3 weeks. that can be longer in busy periods or shorter, a more precise estimate will be included in your order confirmation email

once shipped a tracking # will be provided by email, we take no responsibility for customs delays or duties, if the package is lost we will apply with the courier for compensation/refund 

from time of shipping expect your order delivered within 3 business days